Privacy Policy.

Last updated: May 1, 2026

DG COLLISION EXPERTS operates this website as DG Collision Experts (“we,” “us”). This policy describes how we collect, use, and share information when you visit our website, use our contact options, or communicate with us about services at our Lewisville, TX location.

Who we are

DG COLLISION EXPERTS
693 Metro Park Cir, Lewisville, TX 75057
Phone: (214) 244-0314
Website: dghailrepair.com

SMS / text messaging program

You may receive promotional and service-related text messages from DG COLLISION EXPERTS about hail repair, collision repair, estimates, appointments, and related offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

How you opt in: SMS consent is collected only through the LeadConnector / GoHighLevel web chat widget on our site (for example dghailrepair.com/contact). Our website estimate/contact form does not collect SMS consent or phone numbers for texting.

Information we collect

• Information you provide — such as your name, phone number, email address, vehicle details, photos, insurance information, and messages you send through our website forms, by phone/text, email, or in person.
• Website and technical data — such as browser type, device type, general location derived from IP address, pages viewed, and referring URLs, collected through typical server logs or analytics tools if enabled.
• Chat and messaging widgets — if you use a chat or messaging feature on our site, the vendor that provides that tool may collect information according to its own policies (for example, conversation content and session data).

How we use information

• To respond to estimate requests, schedule visits, and provide repair-related services.
• To communicate with you about your vehicle, insurance partners, and the status of work.
• To operate and improve our website and customer experience.
• To comply with law, protect our rights, and ensure safety and security.

How we share information

We do not sell your personal information. We may share information with service providers who help us run our business (for example, website hosting, communications, or chat tools), with insurers or appraisers as part of the repair process when you ask us to or when required for a claim, and when required by law or to protect our legal interests.

Text messaging / mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and similar technologies

Our site may use cookies or similar technologies for basic functionality, preferences, or analytics. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Data retention

We retain information for as long as needed to provide services, meet legal or insurance recordkeeping requirements, and resolve disputes.

Security

We use reasonable administrative and technical safeguards designed to protect information we hold. No method of transmission over the Internet is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to opt out of certain uses. To make a request, contact us using the phone number or contact page on this site. We may need to verify your identity before responding.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

Contact

Questions about this policy: call (214) 244-0314 or reach us through our contact page.

This policy is provided for transparency. For legal advice tailored to your situation, consult a qualified attorney.